Privacy

Masterpiece Time & Jewels and its group companies (collectively “Masterpiece Time & Jewels” or “we” or “our” or “us”) take your privacy very seriously. We ask that you read this privacy policy and statement (the “Policy and Statement”) carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data, including about how you may:
i)  access and correct your personal data held by us; and
ii) make a privacy-related complaint and our complaint handling process.

1. PERSONAL DATA COLLECTION

Personal data that Masterpiece Time & Jewels collects and uses includes your name, contact details, address, NRIC/passport number and any other information that may be relevant in order for us to provide its products and/or services and to share information that may be of interest to you.
Masterpiece Time & Jewels may collect personal data directly from you, from third parties, or from public sources.

Masterpiece Time & Jewels may obtain personal data about you when you visit its websites. When you visit our websites, we may monitor the use of the websites through the use of cookies and similar tracking devices. For example, we may monitor the number of times you visit the websites or which pages you go to. This information helps us to build a profile of its users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

2. PURPOSES FOR WHICH Masterpiece Time & Jewels COLLECTS, USES AND/OR DISCLOSES YOUR PERSONAL DATA

Masterpiece Time & Jewels collects, uses and/or discloses personal data for the following purposes:
i) To provide customers with Masterpiece Time & Jewels products and/or services;
ii) To inform customers of cost estimates, or for collection of serviced/repaired items;
iii) To inform customers of new products and/or services;
iv) To invite customers to events;
v) To process payments;
vi) To respond to queries or requests;
vii) To conduct research and analysis to improve our products and/or services;
viii) To respond to legal processes or to comply generally with any applicable laws, governmental or regulatory requirements of any relevant jurisdiction (and any applicable rules, codes of practice or guidelines), including, without limitation, meeting the requirements to make disclosure under the requirements of any applicable law or assisting in law enforcement and investigations by relevant authorities; and

3. USE AND PROVISION OF PERSONAL DATA IN DIRECT MARKETING

Masterpiece Time & Jewels intends to use your name, contact details, address and the history of products and/or services obtained by you, held by Masterpiece Time & Jewels from time to time to conduct direct marketing in relation to the products and/or services that may be provided by Masterpiece Time & Jewels, business partners, co-branding partners, third party providers. Masterpiece Time & Jewels will only use your personal data for direct marketing purposes with your consent. You may withdraw your consent, without charge to you, by contacting the Data Protection Officer (see below for details).

4. TRANSFER OR DISCLOSURE OF PERSONAL DATA

Masterpiece Time & Jewels may disclose your personal data to the following third parties:
i) third parties to whom you authorise Masterpiece Time & Jewels disclosure of your personal data;
ii) Masterpiece Time & Jewels professional consultants and advisors;
iii) Masterpiece Time & Jewels service providers.

The third parties set out above may either be situated in your country or in any of the following countries:
i) Singapore, Malaysia, Australia, Hong Kong, Japan and Thailand; or
ii) such other countries in which Masterpiece Time & Jewels operates or obtains services from time to time.

5. NON-DISCLOSURE OF PERSONAL DATA COLLECTED THROUGH Masterpiece Time & Jewels WEBSITES

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours and others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6. COOKIES

Our websites uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the Site and to compile statistical reports on Site activity. For further information about cookies, please visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.

7. LINKS TO OTHER WEBSITES

Our websites may contain links to other websites. This Policy and Statement only applies to our websites. When you link to other websites, you should read the privacy policies of such websites.

8. SALE OF BUSINESS

If Masterpiece Time & Jewels business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

9. ACCESS AND CORRECTION

You may access and correct your personal data held by Masterpiece Time & Jewels by contacting the Data Protection Officer.

10. CONSENT

Your personal data is provided to Masterpiece Time & Jewels on a voluntary basis. Masterpiece Time & Jewels will only collect, use and disclose your personal data with your consent. You may withdraw your consent by contacting the Data Protection Officer.

If you withdraw your consent to any or all use of your personal data or do not consent to the collection of your personal data by us, we may not be able to provide or continue providing you with products and/or services which you have requested. You understand and agree that in such instances where Masterpiece Time & Jewels requires your personal data to fulfil a contractual obligation to you and you withdraw your consent to collect, use or disclose the relevant personal data for those purposes, Masterpiece Time & Jewels cannot be held liable for breach of that agreement. Masterpiece Time & Jewels legal rights and remedies in such event are expressly reserved.

11. CHANGES TO THE POLICY AND STATEMENT

We keep this Policy and Statement under regular review. If we change this Policy and Statement we will post the changes on www.masterpiecetime.com, and place notices on other pages of Masterpiece Time & Jewels websites, so that you may be aware of the information we collect and how we use it at all times. This Policy and Statement was last updated on Aug 2017.

12. HOW TO CONTACT US

If you have any queries or comments on this Policy and Statement or the use of your personal data, or if you wish to lodge a privacy-related complaint, please contact Masterpiece Time & Jewels Data Protection Officer at:

Data Protection Officer

Email address: service@masterpiecetime.com.sg

Masterpiece Time & Jewels will investigate your complaint and will use reasonable endeavours to respond to you as soon as reasonably possible.